Privacy Policy

Collection of Personal Information

In the course of using this website and/ or availing the Services, Nextra Communications, and its Affiliates may become privy to information of its customers, including Personally Identifiable Information (PII) such as name, date of birth, birthplace, genetic information, address, telephone number, email address, bank accounts, card numbers, identity number, Vehicle Registration Number, Driving Licence Number, Face/ Photograph, Digital identity.

Protection of Customer Information

Nextra Communications is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. Nextra Communications will limit the collection and use of Customer Personally Identifiable Information only on a need-to-know basis to deliver better service to the customers.

Use and Sharing of Information

Nextra Communications may use and share the information provided by Customers with its Affiliates and third parties for providing services and any service-related activities such as billing, collecting bills, and notifying or contacting Customers regarding any service-related matters. In this regard, it may be necessary to disclose customer information to one or more agents and contractors and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from Nextra Communications only for these purposes.

The Customer authorizes Nextra Communications to exchange, share, part with all Personally Identifiable Information and transaction history of the Customers to its Affiliates/ banks/ financial institutions/ credit bureaus/ agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis, and credit scoring, verification or risk management and shall not hold Nextra Communications liable for use or disclosure of this information.

No Sale or Rent of Personal Information

Nextra Communications will not sell or rent Customer Personally Identifiable Information to third parties. Nextra Communications will not otherwise disclose the Personally Identifiable Information provided by Customers to third parties unless such action is necessary to:

• Conform to legal requirements or comply with legal process.
• Comply with investigations of purported unlawful activities, as provided for under the Information Technology Act, 2000.
• Protect and defend the rights, interests or property of Nextra Communications, and/ or its Affiliates, other customers.
• Enforce the terms and conditions of the services provided to Customers.

Collection of Non-Personally Identifiable Information

In the course of using this website and/ or availing the Services, we may also collect and/ or analysis non-Personally Identifiable Information, such as addresses of web pages viewed, links and advertisements clicked, searches conducted, Tariff Plan subscribed, and Usage quantum. Such information may be shared with advertisers on an aggregate basis and may be used to contact you about new offers/ products from Nextra Communications or third parties, serve customized advertising to users while accessing the Internet or availing of other Nextra Communication's services, and otherwise enhance the experience of Nextra Communication's services.

Third-Party Websites and Advertising

Our website may contain advertisements, references, and links to other websites and organizations. We may also use third parties to display or serve advertising on the Site, in our web-based newsletters, and while accessing the Internet in general. Often such third-party advertising companies employ cookie and web bug technologies to measure advertising effectiveness. You should be aware that different rules may apply to the collection, use or disclosure of your information by third parties in connection with their advertisements, promotions and other websites you encounter on the Internet.

The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard.

Updates to Privacy Policy

Nextra Communications will occasionally update this Privacy Statement to reflect company and customer feedback. If there are material changes to this Statement or in how Nextra Communications will use your personal information, Nextra Communications will prominently post such changes prior to implementing the change. Nextra Communications encourages you to periodically review this Statement to be informed of how we are protecting or using your information.

Customer Rights and Responsibilities

As a customer of Nextra Communications, you have the right to:

• Know what personal information is being collected and how it is being used.
• Access your personal information maintained by Nextra Communications.
• Request correction of inaccurate or incomplete information.
• Be informed of any material changes to this Privacy Policy.

You are responsible for:

• Providing accurate and complete information during registration and service usage.
• Keeping your account credentials and passwords confidential.
• Notifying Nextra Communications of any unauthorized use of your account.
• Reviewing and understanding this Privacy Policy before using our services.

Data Security Measures

Nextra Communications employs various security measures to protect your personal information, including:

• Encryption of sensitive data during transmission.
• Secure storage of customer information on protected servers.
• Regular security audits and assessments.
• Limited access to customer information on a need-to-know basis.
• Employee training on data protection and privacy practices.

Cookies and Tracking Technologies

Nextra Communications may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website and services. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Provide personalized content and advertisements.
• Improve our services and customer experience.

You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

Compliance with Laws

Nextra Communications is committed to complying with all applicable laws and regulations regarding data protection and privacy, including but not limited to the Information Technology Act, 2000, and any amendments or regulations thereunder. We may disclose your personal information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Nextra Communications, our customers, or others.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

• Company Name: Nextra Communications Pvt. Ltd.
• Address: Plot No 4B, District Centre, Tricon Tower, Mayur Vihar Extension, New Delhi-110091
• Website: www.nextracommunications.com

Consent

By using our website and/or availing our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our services.